Fractional Digital Operations

Turn your tasting room into a predictable revenue engine.

I deliver enterprise-grade digital systems — website, CRM, payments, and automation — for small wineries and distilleries. Get a full-stack tech team for a fraction of the cost.

25 years building digital systems at Accenture · EY · Sitecore · Merkle

Stripe Klaviyo Shopify HubSpot
The Mission

You focus on hospitality. I'll run the digital engine.

Independent wine, spirits, and hospitality operators grow recurring revenue and guest lifetime value when they have turnkey digital systems. I provide the technical expertise and the white-label platform to make it happen.
  • Revenue-First Tech: Designed to increase club signups and repeat visits.
  • Fractional Expertise: Enterprise experience for a fraction of the cost.
  • White-Label Portals: Branded member apps and portals without the dev headache.

Ideal for:

01

Independent Tasting Rooms & Wineries

02

Distilleries & Craft Beverage Brands

03

Boutique Retailers with Loyalty Programs

04

Small Multi-Venue Operators (2–10 locations)

Core Offering

Fractional Digital Lead

Ongoing ownership of your digital ecosystem. I manage the tech so you can manage the guest.

Website Operations

Hosting oversight, design & content updates, seasonal refreshes, and conversion optimization.

Email & SMS Marketing

Lifecycle journeys, winback campaigns, onboarding, and automated revenue flows.

CRM & Data Analysis

Monthly revenue attribution, club health metrics, and member segmentation.

Social Planning

Monthly content calendar, post creation, and paid social performance guidance.

Club Admininstration

Portal administration, fulfillment coordination, and tech support for your team.

Strategy

Weekly tactical check-ins and quarterly revenue roadmap reviews.

Client Results
"Love the detail - THANKYOU for taking the time to run an analysis! You’re never allowed to leave!"

— Jennifer Kuo, Owner, Uncorked Wine Tastings

15%

Increase in repeat visitors to the website; higher than sector average.

The Process

How We Work

Every engagement follows the same honest path: understand first, plan second, execute third.

1

DTC Audit

A fixed-price review of your digital footprint — website, email, CRM, payments, and member data. You get a written report with specific findings, not generalities.

2

90-Day Roadmap

A prioritized plan for what to fix, build, or improve — scoped to your budget and timeline. No fluff, no 60-page deck. Just the work that matters most.

3

Ongoing Retainer

Month-to-month execution. I manage your digital systems, report on results, and adjust course weekly. You stay because it works, not because of a contract.

The Platform

A custom member experience without the dev cost.

My proprietary white-label platform provides your members with a premium, branded interface for club benefits, history, and exclusive content.

Member Mobile App

Branded iOS/Android app for on-the-go benefits.

Member Portal (Web)

Account management, order history, and exclusive portal.

Admin Portal

Segmentation, analytics, and shipments management.

The Member Loop

Member web portal
1 Member Portal

Manage billing, plans & membership history from any browser.

QR membership card
2 QR Membership Card

Present the QR code at the tasting room for instant check-in.

Staff scan verification
3 Staff Verification

Staff scans to verify membership and redemption status in seconds.

Branded photo experience
4 Repeat Customers

Customers are kept happy and connected via the store app.

Free Resource

Is your tasting room leaving DTC revenue on the table?

Get the free 1-page checklist: 5 signs your digital systems aren't pulling their weight — and what to do about each one.

Get the Free Checklist
Get Started

Let's audit your DTC engine.

Every partnership starts with a fixed-price DTC audit and 90-day roadmap.

Pick a time that works for you.

No prep needed — just a 30-minute conversation about where you are and where you want to go.

Or send a message.

By submitting, you agree to be contacted about My Pub Marketing services.

Central Ohio & Northern Michigan